I arrived on time & checked in at service desk! 35 minutes later I asked if my car was done. My car was parked in the same spot I left it. After some confusion they discover it hasn’t touched! They had taken a walk in & changed there oil. They told me they would get it in & do it right away! After a few minutes they asked me if I still had my keys. No I gave them to you I said! Everyone was looking for my keys! After about five minutes they found them. It was taken in & oil changed in about 15 minutes! I never checked the oil to see if they actually changed the oil or just reset my gauges! That was my experience! Thanks for asking!
your service department went way down hill recently to be honest and it is not just me thats noticed everyone is talking about all the new faces there due to the others quitting not sure if true i ended up taking my truck elsewhere to get my issues fixed. I was shocked on the last time i went in there might have to try your other dealership for service.